Social media is an ever-evolving industry. It seems as if every major social network on the market rolls out a new feature or update every week, making it a challenge just to keep up with all the changes they foist on their billions of users, let alone actually use these tools for your company’s marketing and promotional campaigns.
Still, if you want to stay ahead of the competition and keep your clients, prospects and supporters engaged, you need to constantly be aware of the best practices utilized by the masters of the social media world. Check out these 5 tips on improving your social media marketing to boost your business and your bottom line:
- Schedule it. Don’t let the demands of running your business overwhelm your social media efforts and lead you to abandon a promising social community. Use third-party tools like Hootsuite or even Facebook’s own native scheduling feature to line up your content and have them automatically publish on days and times that you select. That way, you’ll never have to worry about keeping your social networks updated with useful and interesting content for your followers and fans, even on your busiest days and weeks.
- Diversify your content. Don’t just populate your networks with sales copy ripped from your catalogs or manufacturers’ brochures. Think of other media you can take advantage of to keep your content interesting and attract your followers’ attention. The next time you’re with a client and they compliment your business or customer service, ask them if they wouldn’t mind doing a quick video testimonial for your Facebook page or YouTube channel. Most of the latest smartphones make great web-quality videos that you can then quickly upload to YouTube for easy distribution across your social networks. If you’re an interior designer, take photos of your latest project and share your creative process on your blog or Instagram feed. Content doesn’t have to be all text, and if you want people to keep coming back and remain interested in what you have to share, it shouldn’t be.
- Maintain consistency. One way to not only improve your social media marketing but also simplify it is to create a series around a theme that will publish at regular intervals. For example, if you’re an HVAC dealer, why not create a web video series on your YouTube channel focusing on simple DIY tips for the homeowner or even a Word of the Day centered on the HVAC industry? Each video need only be about 2-3 minutes long, unless you’re doing a detailed instructional video. Release a new video every week or every month as you would a “real” TV or video series so that your fans and followers will know to expect it. Not only will it lend your company and your expertise the credibility you need to attract new customers, it will also give you powerful search engine optimization benefits as you build a deep bench of video content to promote your website and your company online.
- Consider paid advertising. While many brands run successful social media campaigns without paying a dime in advertising, it’s much harder now for small businesses to attract a sizable following than it was even just a couple of years ago. Paid or sponsored advertising on Facebook or Twitter is a great way to accelerate your community growth and learn more about that community and what they’re interested in. Like PPC (pay-per-click) advertising on search engines, social media advertising is largely dependent on the click-through rate, i.e., the more you click, the more you pay. You can experiment with different ads, keywords, graphics, and/or to see what resonates best with your target audience and then invest your funds in the ads that get you the most bang for your buck. Depending on your goals and budget, you can advertise for less than a $100 a month, and since you can stop and start ads at any time, this is a great way to promote seasonal or otherwise short-term sales and new products.
- Keep up with the industry. You don’t have to read every single blog and online publication out there to know what’s going on in every corner of the social media universe, but at least subscribe to the newsletters of the big names in the industry: Mashable, Social Media Examiner, AllFacebook, and Social Media Today are all excellent sources of the latest information and news for social media marketers.
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5 Ways to Improve Your Social Media Marketing